About Us

121 Transport Ltd is the fastest growing company in the industry with a reputation for excellent customers service and quality of the drivers. We pay attention to every individual customer's satisfaction because we value you a lot. We offer comfortable, reliable and affordable transfer service from all major airports in London, operating 24 hours a day, 365 days a year ensuring a relaxed and stress free journey.

Our Vision

"We aim to be the number one safest company in the world" The 121 Transport Ltd team stays above the line to achieve our vision

Our Mission

"To consistently exceed our customer expectations through a combination of focus on service delivery, reliability and competitive price"

Company History

121 Transport Ltd was established in 2005, and grown rapidly over a short period of time owning a large fleet of vehicles equipped with latest satellite navigation system, professional drivers who are being trained regularly to maintain the standard of our service. We are the five star award winners of LPHCA ( london-licenced private hire car association) continuously since 2005. We are equipped with latest GPS technology to track the driver while he is on the job to avoid any delay for our customers. We used the latest dispatching system in the industry to allocate the jobs efficiently avoiding any delay.

Our management

Our management is qualified and well experienced in several business functions possessing good leadership skills. Our each division is headed by qualified managers to ensure all the divisions are functioning to achieve the objectives of the company.

Drivers and staff

All our drivers are carefully selected from face to face interviews based on their personality, experience level and knowledge on the London routes. Most of our drivers' possess the NQF level 2 Qualification on Road passenger Transport. The recruitment process includes background and CRB (Criminal Record Bureau) check of the drivers to make sure we can reliably use them to serve you. You will always find our drivers friendly and supportive in every way to make your ride enjoyable. Our drivers are smartly dressed with the tie, shirt and the jacket. We monitor the driver's performance randomly with mystery motorist system and provide continuous training for the drivers Our friendly, experienced customer service agents are committed to help you in all the enquiries anytime of the day. We are well reputed for the best customer service in the industry.

Customers

We drive hundreds of customers' every day and have a strong customer base with corporate account customers such as HSBC Plc, Barclays Bank Plc, IKEA, Srilankan Embassy, etc. We value our customers and value the relationship and the trust you have on us. Almost 50% of our customers have being with us for nearly 5 years or more and majority of the customers are regular users.